Delete Account and Data — ITViet Mail

1. Remove a device from your account (in the app)

Open ITViet Mail → Settings → Sign Out of This Account.

• The server immediately revokes the device, deleting its push token and access.
• The app deletes sign-in data and cached mail from the device.
• Your mailbox stays and keeps working in webmail.

2. Request deletion of your account and all data

Send an email from the address you want deleted to [email protected] with the subject "Account deletion request".

If you can no longer access the mailbox, contact the same address; we will verify your identity before deleting.

3. What we delete

• The mailbox: messages, attachments, contacts, calendar
• All registered devices and push tokens
• Settings, signature and read-receipt data

4. What we may keep

• Invoices and accounting records, for the period required by Czech law
• Security logs, as long as needed to protect the system

5. Timeline

We process requests within 30 days and confirm by email when done.

Details on how we process data: https://webmail.itviet.eu/privacy